Position Description

P.E.C.

Director: Christie Brown

Hours:

12:30 – 8:30PM 

Qualifications:

Hold a Diploma of Vocational Studies in a specialty appropriate for the class of employment, a Secondary School Diploma or an attestation of studies recognized as equivalent by the competent authority, and have one (1) year of pertinent experience

AND

Have a basic knowledge of office automation

Other Requirements:

• Must be able to work evenings

• Must be able to work as part of a team

• Must be able to function autonomously with minimal supervision

• Must be able to multi-task

• Must be able to communicate with staff, students and the public

• Must be bilingual

• Accuracy, attention to detail, strong organizational skills are essential

• Must be able to summarize data and prepare reports using Excel and other Microsoft Office software

• Testing of Microsoft Office Required

• Ability to meet deadlines, particularly during peak periods

• Ability to adapt and handle system changes

• Must be able to effectively communicate updates and information to other staff members

• Ability to maintain and streamline filing system procedures

• Knowledge of the scheduling and evaluation for Vocational Education an asset

• Knowledge of JADE-TOSCA, SRAFP, Google suite and Charlemagne would be an asset

Nature of the work:
The principal and customary work of an employee in this class of employment consists in performing a variety of administrative duties of a complex nature according to established methods and procedures.

Daily Tasks/Dossiers:

• Front line communication with staff, students and the public

• Provides information of a general nature on the telephone or in person; greets and, if necessary, directs visitors.

• Takes and transfers telephone calls; receives and forwards messages

• Track invoices and packing slips for items purchased such as books, consumable materials, repairs, etc.

• As instructed, the employee carries out tasks such as exam management, mark entry, attendance tracking, supports with exam invigilation, student success tracking

• Coordinate the registration process for students. This includes entering incoming student’s personal data, receiving payments, and processing information on JADE-TOSCA.

• Collect pending fee payments, provide receipt and ensure the delivery and compilation of those payments.

• Follows up with Emploi Quebec regarding student attendance

• Responsible for the confidentiality of exams and their distribution and return to and from teachers

• The employee is responsible for completing all tasks related to the funding process.

• The employee may be required to train new class I office agents as well as to coordinate the work of support staff.

• The employee uses a computer and the necessary software to perform their duties related to word processing, database entry, spreadsheets and in-house programs; carries out research on the Internet; uses e-mail, may be required to help, on occasion, colleagues with the common software and programs used.

• Completes forms and writes letters for various authorities including ASP and CCQ

• Supports the administration with meeting set-ups and clean-ups

• The Centre is closed only for 2 weeks in the summer

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