Position Description

Place of Work: SWLSB head office, 235, montée Lesage, Rosemère (Québec) J7A 4Y6

Status of Position: 100% Full-Time Regular

Salary Scale: $24.21 to $32.32 hourly rate

Fringe Benefits

Four (4) weeks’ annual vacation

Two (2) weeks off during the holiday season

Special days off to facilitate work-life balance

Pension plan

Health insurance plan

Employee and family assistance program

Possibility of telework

Schedule: 8 a.m. to 4 p.m. (Monday to Friday)

Immediate Superior: Coordinator of Information Resources

NATURE OF THE WORK

As Data Processing Technician (Software Maintenance and Support

Technician), your primary responsibility will consist in ensuring the

effective operations of various student information and administrative

systems by maintaining the pertinent applications, databases and servers

up to date. You will also assist in the development of programs,

implementation of systems, modification of in-house applications,

maintenance of servers and repair of complicated breakdowns. You will

therefore be required to:

Manage application installations and configure systems according to procedures;

Provide technical support to users on a variety of systems and software tools;

Create best practice procedures to increase effectiveness of support;

Document interventions and resolutions for future reference;

Conduct and participate in training sessions;

Produce, modify and standardize reports for various department projects;

Test and adapt software to make sure it is compatible with existing systems and meets user needs;

Program and modify scripts using appropriate scripting languages in order to meet the specific needs of users;

Act as a resource person for complicated breakdowns of equipment

and software, particularly with regard to application installations and

configurations,

If need be, they perform any other related duty.

REQUIREMENTS AND QUALIFICATIONS

Hold a Diploma of College Studies in Computer Science Technology or

in an appropriate specialty for the class of employment or a diploma or

an attestation of studies recognized as equivalent by the competent

authority;

Five (5) years of relevant experience;

Excellent knowledge of French and English, spoken and written;

Extensive knowledge of the Microsoft Office Suite;

Basic knowledge of Batch Scripting, VB Scripting, and PowerShell;

Basic knowledge of reporting tools, SQL Queries, Crystal Reports, Microsoft Excel, and Microsoft Access;

Basic technical knowledge of Microsoft environments (Windows 10, Servers 2012R2/2016/2022, Active Directory);

Knowledge of Office 365;

General knowledge of enterprise security concepts;

Ability to work flexible hours;

A valid driver’s license and a vehicle to travel to the schools and centres of the Sir Wilfrid Laurier School Board;

Basic knowledge of GRICS systems, most notably, GPI, JADE,

TOSCA, MOZA?K PORTAL, PAIE&GRH, DOFIN, ACHAT, will be considered an

asset.

To view the job description as outlined in the classification plan, https://cpn.gouv.qc.ca

If this position interests you, please send your cover letter, resume

and three (3) references to: hrsecretary@swlauriersb.qc.ca.

Please indicate the posting number in your application.

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